Return & Exchange Policy


Sale items are a FINAL sale and not permitted to be returned or refunded. Regular price items purchased must be shipped back to us within 14 days of receipt of the item(s) (in unworn condition with the original tags still attached) for refund or exchange. All returning merchandise must comply with the following:

  • Not be worn, washed, stained or altered
  • Have all original tags, dust bags, extra buttons etc
  • Include any original boxes (shoes) and dustbags
  • The goods must be well packed

The condition of the product is left at the discretion of Press. If you would like to return for refund or exchange a product purchased on our online store, please contact us at



Return your parcel to Press (at 107 – 8855 Laurel Street, Vancouver, BC, V6P 3V9). Return shipping must designate signature on delivery. Email the tracking number of the shipment to We cannot accept liability for shipping loss or damage of return goods. We cannot assume responsibility for packages without proof of delivery to the address listed above.



We are unable to offer price adjustments on sale items.



Items purchased online from Press will be shipped Monday to Friday, except statuary holidays. We may take up to 48 hours to confirm product availability, and will email you once your order is confirmed. Press shares inventory with numerous sales channels, which can result in variances in inventory availability.

Canada: Shipping is weight based, and we offer free shipping on orders over $200 before tax.

USA & International: Please visit our international website at



Once an order has been shipped, it cannot be cancelled or changed. If package is refused, a shipping fee equal to the return shipping charge will be deducted from payment.

Please direct any questions to

For more information, feel free to contact us via email at or by phone at 1-855-377-1848.